Privacy Policy

Last updated: October 26, 2024

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This Privacy Policy explains how Luminous Pathways CIC ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, use our services, or communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" refers to any user of the Services, including website visitors, clients, or anyone whose information we collect.

Please read this Privacy Policy carefully to understand our practices regarding your personal information.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the updated Privacy Policy on our website and update the "Last updated" date above. We encourage you to review this page periodically for any changes.

How We Collect and Use Your Personal Information
We collect personal information from various sources to provide and improve our Services. The types of information and how we use it may vary based on your interaction with us. Here’s an overview of our practices:

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What Personal Information We Collect

The types of personal information we collect depend on your interaction with our Services:

• Information You Provide Directly: This includes information you provide when you fill out forms on our website, register for events, or communicate with us. Examples include:

  • Contact information such as your name, address, email, and phone number.

  • Details submitted for our services, such as CV writing, career coaching, and consultation requests.

  • Information you include in communications with us (e.g., feedback or inquiries).

• Information We Collect Automatically: We may collect certain information automatically when you interact with our Services, such as:

  • Usage data, including information about how you use our website, your IP address, browser type, and access times.

  • Information collected through cookies and similar tracking technologies. These help us understand how you use our site and improve your experience.

• Information from Third Parties: We may receive information about you from service providers and partners who assist us with payment processing, analytics, and marketing. For example:

  • Payment processors may provide us with information required to complete transactions and manage subscriptions.

  • Data from partners may include usage and interaction data when you engage with our marketing content.

 

How We Use Your Personal Information

We use your personal information for various purposes, including:

• To Provide and Improve Services: This includes processing your subscription, responding to inquiries, offering personalized career advice, and delivering updates on job market trends.

• For Marketing and Communication: We may send you updates, newsletters, and promotional content related to our services. You can opt out of marketing communications at any time.

• To Enhance Security: We use information to detect and prevent fraud and ensure the safety of our users and the security of our website.

• To Comply with Legal Obligations: We may process your information as required by law or to enforce our Terms & Conditions.

 

Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect usage data, improve website functionality, and enhance your experience. You can manage your cookie preferences through your browser settings, though doing so may impact certain features of our website.

How We Share Your Information
We may share your personal information in limited circumstances, including:

• With Service Providers: We work with third-party service providers for tasks such as payment processing, website hosting, and email communications. These providers access your information only to perform services on our behalf and are obligated to protect your data.

• For Legal and Security Reasons: We may disclose your information if required by law or to protect the rights and safety of our users, our organization, or others.

• In Business Transactions: If Luminous Pathways undergoes a merger or acquisition, your information may be transferred as part of that transaction. We will notify you of such changes and your rights regarding your information.

 

Your Rights

Depending on your location, you may have certain rights related to your personal information, including:

• Access and Correction: Request access to or correction of the personal information we hold about you.

• Deletion: Request that we delete your personal information under certain conditions.

• Opt-Out: Opt out of marketing communications or certain types of data processing.

 

To exercise any of these rights, please contact us using the details provided below.

Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

 

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

• Email: info@luminouspathways.org